Can we rent winter clothing from you?
Not yet. It is an area of interest, but it's also an extremely expensive area of interest for such a young business. I'll keep you posted here should things change or progress further.
I do highly recommend My Backyard Tours for winter clothing rentals, and I do believe it's about as good of an investment as you can make. Especially for those of you traveling from places like Australia, where, you know, a goose down jacket will never, ever be of any use to you. You will want to make arrangements with Margaret well in advance however, since renting winter clothing is a popular option among all tourists visiting Yellowknife in the winter months.
Our flight arrives at 19:30/20:00, can we still make your tour?
Of course I cannot make any promises here for you, but I can tell you that your pick-up for tour will mostly likely be between 20:45 and 21:15, and I can't make exceptions to any late arriving guests.
Some good things to know (you are reading an FAQ, hopefully this page is full of them) are that in the fall, these flights seem to be on schedule within 15 minutes. In winter, there have been a number of delays an hour or more. Keep in mind that airlines today (especially with smaller aircraft like the ones that operate the flights into Yellowknife) do keep their aircraft on tight turn schedules so delays to that aircraft through the day can become accumulative. And remember if you're travelling in winter, de-icing is not uncommon in Canada, which can add extra time to your journey.
If you staying at a hotel that offers a free shuttle, consider instead taking a taxi ($20, and they will be waiting outside the terminal) to save time. Obviously you can save a lot of time by taking just a carry-on so you aren't waiting for your bag to be delivered at the baggage carrousel too. If you decide to book and you leave me a note in your reservation, I will make you my last pick-up to give you as much time as possible.
Ultimately, if you can not make your tour - even to the airlines fault - I still have to charge you, but if I have empty seats on a coming night, I'm happy to move you over to those.
We're on the 5:30am flight leaving Yellowknife, can you drop us off at the airport straight after our tour is over?
Unfortunately not. All of my guests must have accommodation booked on the night of their tour. Unlike other major airports, ours is not open 24 hours.
Your safety and your warmth mean a lot to me, and I'm not willing to make compromises here. So when we say goodbye at the end of tour together, even if it's at 3:30am and your flight leaves in two hours, I must have somewhere warm to drop you back off to.
If you do not have accommodation booked for the night of your tour, your seat will be forfeited and no refund will be given.
There are no exceptions here, so please don't ask via the contact form at the bottom of my website.
What if we have to use the washroom while on tour?
Make it quick, and enjoy the view. That would be my advice.
Generally, washrooms will not be available while we are on tour. Some territorial parks do have outhouses, but these are mostly locked during the winter and spring. If we do end up chasing clear skies, we may pass the airport (open until 1am) at some point through the night, and I'm happy to make a quick stop when this is the case, but it shouldn't be relied upon.
Do you guide any other tours, or have recommendations for other tours?
I guide only where my heart is, and what I whole-heartedly believe I know and am entirely dedicated and devoted to - the chase of the northern lights, however there are some other wonderful operators in town offering almost anything you can imagine wanting to do.
Enodah offers wonderful dog sledding adventures through the beautiful countryside of Yellowknife. This is an intimate experience with caring guides and animals who are treated right.
You want fishing advice from a vegan? Fine. Both Greg Robertson and Shawn Buckley offer authentic ice fishing experiences, and either of these two should keep you clear from more commercial feeling tours of just standing back while fish tangled in some netting is pulled from a pre-drilled hole in the ice.